General
UDESERVEIT Ltd, a registered company in England and Wales under company number 13383940, governs the access to and utilization of this Website, alongside the products and services offered ("Services"). By accessing or purchasing products and services through this Website ("Site"), you acknowledge and agree to abide by the following terms, conditions, and notices ("Terms"). These Terms constitute the contractual framework under which the Supplier will supply Goods to you, subject to the Supply Conditions ("Contract"). They delineate the obligations and rights governing our interactions with you. The Terms pertain to the procurement of Goods ("Products") and Services from Blakely Clothing Co Limited ("Us," "We," "Blakely," or "Our") by individuals, companies, or other entities ("you," "Your," or "customer") entering into a Contract for such purchases and services.

Please review these Terms thoroughly and ensure your comprehension before accessing and/or procuring Products and Services.

Your utilization of the Services indicates your acceptance of all the Terms, which may be updated periodically by us.

Prior to placing orders for Products or engaging with Our Site, it is incumbent upon you to review these Terms regularly for any modifications. These Terms are applicable to all visitors and users of the Site, including contributors of content or information, subscribers to additional services on the Site, and individuals or entities accessing the Site through a user. Individuals or entities availing themselves of our Services must consent to and be bound by our corresponding policies.

Should you disagree with the Terms, refrain from utilizing the Site. We reserve the absolute discretion to amend, remove, or adjust the Services and/or any page of this Site without prior notice.

Furthermore, we retain the right to revise, modify, or alter the Terms at our sole discretion, with or without notice. Continued usage of the Site subsequent to our posting of revised Terms constitutes acceptance of the modified Terms. It is your responsibility to regularly review the Terms.

The depictions and images of Products on Our Site are for illustrative purposes exclusively. While endeavors have been made to accurately represent colors, we cannot guarantee precise color reproduction on your computer or device display. Thus, there may be slight variations between the Products and the images displayed.

Despite our efforts for accuracy, due to the handmade nature of our products, all sizes, capacities, weights, measurements, and dimensions listed on Our Site are subject to a 5% tolerance.

Many of the items we offer for sale are fashion-oriented and may not be suitable for athletic or other strenuous activities. Therefore, it is your responsibility to ascertain the suitability of items for your intended sports activity.

The packaging of Products may differ from the representations shown on Our Site.

If you are under 18 years of age, you must apprise your parent or guardian of Our Privacy Policy before registering to use this Site or any of its services. Only individuals aged 18 years and above may purchase Products from Our Site.

Order Placement Procedure:
To express an interest in purchasing a product from Us via Our Site, you must select the desired product and follow the onscreen instructions to navigate to Our basket section. Please refer to the site map for alternative guidance. At this juncture, you may input your postal code to select your preferred delivery option and apply any eligible gift vouchers or promotional codes. To formally express interest in purchasing a product, you must proceed to checkout, where you will be prompted to furnish specific information to facilitate our receipt of your purchase offer. Our order process enables you to review and rectify any errors before submitting your offer to purchase Our Product(s).

Upon placing an order, you will receive an email acknowledging receipt of your order; however, please note that this acknowledgment does not signify acceptance of your order. We will communicate our acceptance to you by dispatching an email confirming the dispatch of your order ("Dispatch Confirmation"). The Contract between us becomes effective only upon dispatch confirmation.

You reserve the right to cancel a Contract from the date of order placement, which marks the formation of the Contract. You have a 28-day window from this point to cancel/return products. All items must be returned to us prior to the 28th day.

You are obliged to handle the Products with reasonable care and return them to us in unused, saleable condition, accompanied by your receipt or invoice. UDESERVEIT Clothing is not responsible for providing new parcel bags for returns. Refunds will be processed to the credit or debit card used for the original purchase.

You must return the Products to us expeditiously. You will bear the costs associated with returning the Products.

Underwear products are ineligible for returns/exchanges due to hygienic reasons.

As a consumer, you possess legal entitlements concerning faulty or misrepresented Products. Kindly notify us within 7 days if an item arrives faulty. Guidance on your legal rights is available at your local citizens' advice bureau or trading standards office. These terms do not diminish your legal rights.

Whilst the goods are in your possession, you must exercise reasonable care and refrain from using them.

For comprehensive details, please consult Our Terms of Sale section.

Customer Registration:
During the ordering process, you will be prompted to specify whether you are a new or returning customer. New customers must register by providing their details and creating and confirming a password. Subsequently, we will retain this information to facilitate seamless future transactions, thereby recognizing you as a returning customer. Returning customers will be prompted to input a password and email address for each order placed.

Klarna Payments:
You have the option to utilize Klarna for payment. Klarna will furnish specific payment terms. For further clarification or queries regarding your payment, please refer to Klarna's website or contact Klarna's customer service.

Site Utilization:
Your utilization of the UDESERVEIT Site entails inherent risks. You assume personal responsibility for your activities and communications on this Site.

This Site may not be framed on any other website, nor may you create links to any segment of this Site besides the home page. We reserve the prerogative to revoke linking permissions sans prior notice. You must refrain from establishing links from websites not owned by you. Linking to our home page is permissible provided it is conducted in a fair, legal manner that neither tarnishes Our reputation nor exploits it. Links must not imply any form of association, endorsement, or approval on our part where none exists.

This Site is designated for your personal, non-commercial use exclusively. You may store, print, and display the content solely for personal use. It is impermissible to utilize this Site or any material therein for commercial purposes, including the sale of content, software, products, or services. Additionally, the contents of this Site may not be employed for commercial activities, such as advertising, or to drive traffic to other websites. You are prohibited from copying, distributing, transmitting, displaying, performing, licensing, creating derivative works, publishing, manipulating, reproducing, or otherwise exploiting any material, content, product, or service on Our Site. Likewise, you must not modify, translate, reverse engineer, decompile, disassemble, or create derivative works from any software or accompanying documentation supplied by Us or our licensors.

You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs, or any other material deemed malicious or technologically harmful. Attempts to gain unauthorized access to UDESERVEIT or its affiliated servers, computers, or databases are strictly prohibited.

You shall not engage in, or incite, criminal activity, breach confidentiality, or exhibit behavior that is offensive or obscene. Furthermore, you must refrain from causing annoyance to other users, infringing upon proprietary rights, sending unsolicited advertising or spam, or attempting to impair the performance or functionality of any computer facilities accessed through this Website.

We disclaim liability for any loss or damage arising from distributed denial-of-service attacks, viruses, or other technologically harmful material that may infect your computer equipment, programs, data, or other proprietary material due to your utilization of this Site or your downloading of any material posted herein or on any linked website.

UDESERVEIT does not warrant or represent the accuracy, error-free nature, or reliability of UDESERVEIT’s Site content, nor does it guarantee that your usage thereof will not infringe upon third-party rights.

UDESERVEIT offers no assurances that the functional aspects of the Website or its content will be free of errors, viruses, or other detrimental components. UDESERVEIT and its suppliers provide no warranties regarding the content, software, text, downloads, graphics, links, or the outcomes derived from Site utilization. We reserve the right to remove Content from this Site at any time and for any reason, with or without notice. Withdrawal may occur immediately. By consenting to these terms, you acknowledge that UDESERVEIT bears no liability to you or any third party for such withdrawals.

We retain the authority to deny access to this Site, or any segment thereof, at our discretion and without prior notice. If, at our sole discretion, we determine that you have engaged in prohibited activities, exhibited disrespect toward other users, or otherwise contravened the Terms, we may temporarily or permanently revoke your access to this Site, and our decision in this regard is final.

Terms of Sale:
Upon placing an order, you are offering to purchase a Product subject to the following Terms. All orders are contingent upon availability and confirmation of the order price.

As the Customer, you are accountable for ensuring the completeness and accuracy of the order terms and any pertinent specifications submitted by yourself.

The Contract constitutes the entirety of the agreement between you, the Customer, and UDESERVEIT. You acknowledge not having relied on any statements, promises, or representations made or given by or on behalf of UDESERVEIT that are not stipulated in the contract.

Any samples, drawings, descriptive matter, or advertising presented by UDESERVEIT, along with any descriptions or illustrations featured in UDESERVEIT’s catalogues, brochures, or emails, are solely intended to provide an approximate understanding of the depicted goods. They do not constitute part of the contract nor hold any contractual significance.

We retain the right to modify information about Products displayed on Our Site, such as prices, descriptions, or availability, without prior notice to you.

The presence of any Products on Our Site does not imply a guarantee of availability for purchase.

We reserve the right to decline processing a transaction or refuse service to anyone, at any time, at our sole discretion.

We may opt not to accept your order if circumstances arise, such as inability to obtain payment authorization, shipping restrictions, out-of-stock items, failure to meet quality standards, or failure to meet eligibility criteria.

Furthermore, we shall not be liable to you or any third party for withdrawing any Products from the Site, regardless of whether those Products have been sold; editing or removing any materials or content on the Site; refusing to process a transaction; or canceling or suspending any transaction post-initiation.

To safeguard our customers, all orders placed via Our Site undergo screening and security checks for fraud. Orders randomly selected for security screening cannot proceed until we receive necessary confirmation from you. Therefore, it is advisable to provide a valid telephone number and email address with your order for communication purposes. We will never request full credit/debit card details. While it is uncommon for us to cancel an order, we reserve the right to do so if:

* Incorrect credit/debit card details are provided.
* Billing information differs from that held by your credit card company/bank.
* Shipping address information is insufficient or incorrect.
Fraudulent information is detected.
We may cancel an order if fraudulent activity is suspected, and we may refuse to process subsequent orders from customers with a history of fraudulent activity. If we are unable to reach you via the provided telephone number or email address within 3 days, we reserve the right to cancel your order and issue a full refund to the original payment method.

All orders are subject to acceptance and availability.
Once we dispatch an order and it is claimed undelivered, the item's value becomes ineligible for a refund. However, the value may qualify for a gift voucher or a resending of the original item.

Orders placed by you constitute an offer to purchase and will be accepted by us contingent upon stock availability at the stated prices and receipt of full payment. We require full payment before accepting your order. Upon receipt of payment, we will send an email confirmation to your specified email address. Please note that this email confirmation does not signify acceptance of your order. Dispatch will be arranged to your provided address. Dispatch times may vary according to availability, and any delivery time guarantees are subject to postal delays or force majeure events for which we will not be liable. The contract between you and UDESERVEIT is consummated upon dispatch of the goods from our premises. You will receive notification of this via a Dispatch Confirmation email. Upon leaving the UDESERVEIT premises, title and ownership of the item pass to you. At this juncture, all associated risks transfer to you, absolving UDESERVEIT Clothing from any liability or responsibility for the product. We will furnish you with a receipt and proof of postage at this time, allowing you to address any postal service-related issues. The sales contract is executed in London England, and governed by English law.

The sale transaction will appear on your credit card statement as UDESERVEIT LTD. We reserve the right to request additional billing information. If you identify discrepancies in the amount related to an order with UDESERVEIT Ltd, please contact us.

Payment can be made using Visa, Visa Electron, MasterCard, Delta, and Maestro debit cards. Payment will be debited upon receipt of your order by UDESERVEIT.

You confirm that the credit/debit card used belongs to you.

All credit/debit card transactions undergo validation checks and authorization by the card issuer. If your payment card issuer refuses to authorize payment to UDESERVEIT, we will not be held liable for any delays or non-delivery.

We take reasonable precautions to secure our Site. All credit card transactions are processed using Starling Merchant Services, an online payment gateway that encrypts your card details in a secure host environment.

While we make every effort, within our capacity, to maintain the security of your order and payment details, we cannot be held liable for any losses you may incur if a third party gains unauthorized access to your data when accessing or ordering from the Site.

UDESERVEIT retains transaction records for a minimum of one year.

The Contract between you and us is binding. You may not transfer or assign your rights or obligations to another person without our explicit agreement. We may transfer or assign our rights and obligations under the Contract or appoint third parties to assist us in fulfilling our obligations at any time, provided that this does not diminish our obligations to you.

You also acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and UDESERVEIT Ltd as a result of the Terms or your use of this Site. You agree not to represent yourself as a representative, agent, or employee of UDESERVEIT Ltd, and we shall not be held liable for any representations, acts, or omissions on your part.

We shall not be liable for any failure to perform, or delay in performance of, any of our obligations under a Contract caused by an Event Outside Of Our Control. This includes events beyond reasonable control, such as postal delays or force majeure events. Shipping and delivery options selected by the customer are based on English shipping, weekends, and public holidays. If ordering from outside England, it is your responsibility to account for alternative public holidays or times when your primary mailing service is not operational. We advise caution when selecting 'Express' or 'Next Day' delivery options around such times.

UDESERVEIT packages are tracked, and therefore, we cannot accept responsibility for successfully delivered packages to shared buildings (e.g., workplaces, universities, shared postal rooms, hotels, etc.). Once the package arrives at the designated address, it is your responsibility, and we cannot be held accountable if the package is lost or stolen thereafter. Refunds are not applicable in this scenario.

Pricing/Products:
All Product prices include VAT at the current UK rate. Delivery charges are not included in the prices.

UDESERVEIT adheres to a standard pricing policy for the UK and Channel Islands, ensuring consistent pricing for all customers, regardless of location. VAT refunds are not offered on orders delivered to the Channel Islands.

While we strive to ensure accuracy in all details, descriptions, and prices on this Website, errors may occur. If we identify a pricing error for goods you have ordered, we will promptly inform you and provide the option to confirm your order at the corrected price or cancel it. If we are unable to reach you, we will consider the order cancelled. In the event of cancellation, if you have already made payment, you will receive a full refund. Additional delivery costs, where applicable, will be charged separately and clearly displayed.

The Service may contain typographical errors, inaccuracies, or omissions and may not always be complete or current. We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice. We also reserve the right to refuse to fulfill any orders based on incorrect or inaccurate information on the Service, including, but not limited to, errors or inaccuracies in pricing, shipping, payment terms, or return policies.

Promotional discount codes - From time to time, we may offer promotional discount codes applicable to specific purchases made through this Site.

The conditions of use pertaining to any discount code will be stipulated upon issuance.

These Terms apply to all UDESERVEIT promotions, competitions, and discount codes (unless stated otherwise):
* Only one promotion code may be used per order.
* A maximum pre-discount spend limit of £500 per order applies.
* Promotion codes cannot be applied after an order is placed.

Unless specified, discount codes cannot be used on sale items.

Disclaimer of Liability:
The material presented on this Website is provided without any guarantees, conditions, or warranties regarding its accuracy. Unless expressly stated otherwise, to the fullest extent permitted by law, UDESERVEIT and its suppliers, content providers, and advertisers explicitly disclaim all conditions, warranties, and other terms that might otherwise be implied by statute, common law, or equity and shall not be liable for any damages whatsoever, including, but not limited to, direct, indirect, special, consequential, punitive, or incidental damages, or damages. Except as expressly stated in these terms, we do not provide any representations, warranties, or undertakings regarding the Products. Any implied or incorporated representation, condition, or warranty is excluded to the fullest extent permitted by law. In particular, we shall not be responsible for ensuring that the Products are suitable for your intended purpose.

Unless explicitly stated elsewhere, we shall not be liable for any indirect or consequential losses arising as a side effect or consequence of any primary loss or damage or for any event that we or you could not reasonably anticipate. This includes, but is not limited to, lost profits, loss of income or revenue, loss of savings, loss of data or other intangibles, and loss of use of money, arising out of or related to the use, inability to use, performance, or failures of this Website or the Linked Sites and any materials posted thereon, regardless of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law, or otherwise.

This disclaimer does not affect UDESERVEIT 's liability for death or personal injury arising from negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter, or any other liability that cannot be excluded or limited under applicable law.

You fully agree to indemnify, defend, and hold Us, along with our officers, directors, employees, agents, and suppliers, harmless upon demand, from and against all claims, liabilities, damages, losses, costs, and expenses, including reasonable legal fees, arising out of any breach of the Terms by you or any other liabilities arising from your use of this Site or the use by any other person accessing the Site using your shopping registration account and/or your personal information.

TO THE EXTENT THAT WE ARE LIABLE TO YOU IN RESPECT OF BREACH OF CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL LIABILITY IN RELATION TO THE GOODS OR THIS CONTRACT OR OTHERWISE, OUR TOTAL LIABILITY TO YOU WILL BE LIMITED TO THREE TIMES THE PRICE OF THE GOODS THAT ARE THE SUBJECT OF THE LIABILITY, PAID BY YOU TO US, ALONG WITH ANY LOSSES FORESEEABLE AS A DIRECT CONSEQUENCE OF US BREAKING OUR CONTRACT WITH YOU.

If any part of the Terms is deemed unenforceable (including any provision excluding our liability to you), the enforceability of any other part of the Terms will not be affected, with all other clauses remaining fully effective. Where possible, any clause/sub-clause or part of a clause/sub-clause that can be severed to render the remaining part valid shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted to closely resemble the original meaning of the clause/sub-clause, as permitted by law.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

These terms and conditions are to be interpreted in accordance with the laws of England, and in the event of any dispute or claim associated with these terms and conditions, such dispute or claim shall be subject to the exclusive jurisdiction of the English courts.

INTELLECTUAL PROPERTY RIGHTS
The intellectual property rights concerning all software and content provided on or through this Site remain the exclusive property of UDESERVEIT and are safeguarded by copyright laws. All such rights are reserved by UDESERVEIT.

You acknowledge and agree that all ownership rights, known as intellectual property rights, in the Products, including designs, trademarks, brand names, images, and logos, are and shall remain the property of UDESERVEIT or its licensors, including UDESERVEIT Software, and all HTML and other code contained on this Site.

You are permitted to use the content only as expressly authorized by UDESERVEIT and/or its third-party licensors.

At no time shall any rights, title, or interest in the intellectual property rights pass to you.

Reproduction or redistribution of the above-listed content is strictly prohibited. Content includes (but is not limited to) graphics, photographs, including all image rights, Products, sounds, music, video, audio, or text on this Site.

You must not offer any Product for resale.

No license or consent is granted to you to use Our trademarks in any way, and you agree not to use these marks or any marks that are colorably similar without the written permission of UDESERVEIT. We will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

DELIVERY AND RETURNS
The UDESERVEIT team endeavors to dispatch your package as expeditiously as possible - we estimate delivery within 7 working days using standard delivery. Although we cannot provide an exact time, we work diligently to expedite delivery. Any delivery dates and times are approximate only, and the precise timing of delivery is not guaranteed. UDESERVEIT shall not be liable for any delay in delivery of goods caused by a Force Majeure Event or the customer's failure to provide adequate delivery instructions or other relevant instructions.

We allocate the courier we believe will deliver your order to you in the quickest time based on the size and weight of your parcel.

Deliveries can be made anytime between 7am and 9pm.

Please refer to individual country listings for delivery time scales.

A signature may be required upon receipt of your parcel. If you are not available when your parcel arrives, a card will be left informing you of its location. It may be left in a safe place, or details will be provided on how to collect your order or rearrange delivery.

Deliveries are not made on bank holidays; therefore, orders placed on such days can be expected to arrive on the next working day.

We can deliver to your permanent residential address or your place of employment. If you wish to have your delivery sent to your workplace, you must ensure someone will be available to receive the goods, as the courier will deliver to the location, not the individual.

You own the Products once we have received full payment, including all applicable delivery charges.

If your order has not arrived by the estimated delivery date, please contact us for assistance.

Before contacting us, please consider: Ensuring we have the correct delivery address and your contact details are up to date, checking if your parcel is awaiting collection at a local Post Office or delivery depot, or arranging redelivery. Additionally, check with your neighbors to see if they have accepted the parcel on your behalf, or inspect any safe areas where the driver may have left your parcel, such as behind bins or in a shed, garage, or porch.

We are unable to amend any part of your order or change the delivery or payment method once your order is complete.

If you are missing an item in your package, please verify if your items were sent in separate parcels by checking your emails. If your order was split into different parcels, each delivery note will specify the items to expect inside. Please review the delivery notes from each part of your order to ensure nothing is missing.

RETURNS
Exchange: Need a different size or color? Simply return it to us with a note indicating the size you prefer, and we'll take care of the rest.

You can exchange or receive a gift voucher within 28 days of delivery confirmation.

DESERVEIT Ltd, UDESERVEIT HQ, 19A North Hill, N6 4AB, London, UK

Refund Policy: Returns must be received within 14 days of the delivery tracking confirmation date for a refund. Please ensure your email address and telephone number are correct at checkout to receive relevant information. If you encounter any issues, please email us for assistance.

Please specify "Exchange" or "Refund" on the returning invoice.

Ensure your order information is included in your return. If you no longer have the document that came with your parcel, please ensure your name and order number are written inside the parcel. Failure to include this information may result in delays processing your return.

We are not responsible for items returned to us by mistake. In the unlikely event that an item is returned to us in unsuitable condition, we may return it to you. We recommend obtaining proof of postage. No postage or carriage duty will be refunded.

Price fluctuations may occur in response to fashion trends, stock, and customer demand. In such cases, we will not refund the difference.

OUR RETURNS POLICY DOES NOT AFFECT YOUR LEGAL RIGHTS. DETAILS OF YOUR LEGAL RIGHTS ARE AVAILABLE FROM TRADING STANDARDS OR CONSUMER DIRECT.

If the Products were delivered to you, you must return them to us as soon as reasonably practicable. Unless the Products are faulty or not as described, you will be responsible for the costs of returning them to us.

Products must not be vacuum-packed before returning to us. Any product that has been vacuum-packed will be considered unsaleable.

Please note that customers have an additional 14 days to return for a refund if they email within 14 days from the delivery date.

The returns policy is for online purchases.

SEVERANCE
If any provision of the contract between UDESERVEIT and the customer for the sale and purchase of goods is found to be invalid, illegal, or unenforceable, that provision or part thereof shall be deemed deleted. The validity and enforceability of the remaining provisions shall not be affected.

If any invalid, unenforceable, or illegal provision of the contract could be made valid, enforceable, and legal by deletion, the provision shall be applied with the minimum modification necessary to render it legal, valid, and enforceable.

WAIVER
A waiver of any right or remedy under the contract between UDESERVEIT and the customer for the sale and purchase of goods is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. No failure or delay by a party to exercise any right or remedy provided under the contract shall constitute a waiver of that or any other right or remedy.

THIRD-PARTY RIGHTS
A person who is not a party to the contract between UDESERVEIT and the customer for the sale and purchase of goods shall not have any rights or claims in connection with it.

VARIATION
Any variation to the contract between UDESERVEIT and the customer, including the introduction of additional terms and conditions, shall only be binding when agreed in writing and signed by UDESERVEIT.
 
GOVERNING LAW AND JURISDICTION
The contract between UDESERVEIT and the customer, and any dispute or claim arising out of or in connection with it, shall be governed by and construed in accordance with English law. The parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.

These Terms constitute the entire agreement between you and UDESERVEIT and supersede any preceding or contemporaneous agreements. Any waiver of any provision of the Terms will be effective only if in writing and signed by a Director of UDESERVEIT.

PRIVACY POLICY
This policy, together with our terms of use and any other referenced documents, outlines how we process personal data collected from you or provided by you to us. By using this Website, you consent to the processing described herein and warrant that all data provided by you is accurate.

UDESERVEIT is committed to safeguarding the privacy of our site visitors and customers. By registering for our service or completing the UDESERVEIT Blog / UDESERVEIT News form, users grant us permission to collect, process, and use their personal data as described below. Users may revoke this consent at any time by contacting our customer service.

The Website is not intended for children below the age of 18 without parental consent. Parents are encouraged to review their children's internet activities to ensure compliance with parental consent and this Policy. If parents wish to access their children's personal information held by us, they should contact us.

Our site may contain links to third-party websites with their own privacy policies, for which we are not responsible. Please review these policies before submitting any personal data.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data:
*
Information provided by filling in forms on our site
*
Details of transactions and orders
*
Details of your visits to our site and resources accessed
*
Statistics about website traffic and sales for service improvement
*
Information about your computer for system administration and reporting aggregate information

We do not store credit or debit card details.

USES MADE OF THE INFORMATION
We may use information held about you to:
*
Present our site effectively
*-
Provide requested information, products, or services
*
Fulfill contractual obligations
*
Enable interactive features of our service
*
Plan and manage our site and businesses
*
Notify you about service changes

SECURITY POLICY
We take the security of your personal details seriously. While we employ advanced security measures, we cannot guarantee absolute security over the internet. Never send sensitive information via email. Use strong, unique passwords and change them frequently. We may conduct security checks on orders to prevent fraud.

We will never contact you by email to request personal details. If you receive such an email, do not respond and notify us immediately.

Username and passwords provided to customers grant private access to information. Customers may update, amend, or delete details online or by emailing us. Under the Data Protection Act 1998, customers are entitled to view any information we hold on them for a small fee. We reserve the right to close accounts violating our policies.

Our registered users receive newsletters containing editorial content and offers. Users may unsubscribe at any time.

The Service allows interaction with social media services, with control over information shared provided by users.

SUBMISSION OF MATERIAL
You own all content submitted to us for posting on our Social Areas and can control its sharing. We reserve the right to monitor and control content posted on our Website. By submitting material, you grant us a license to use it.

UDESERVEIT Social Area Guidelines:
Content disclosed for posting to the Social Area may become public. Users should avoid sharing sensitive information. We will not reveal personal details without permission. Users are advised to avoid revealing personal information and only submit content they are comfortable sharing publicly. Feedback or suggestions about UDESERVEIT may be used without obligation to compensate the submitter.

If you do not wish to grant us permission to use your material, refrain from submitting it. By submitting material, you agree to use the UDESERVEIT Social Areas in accordance with our guidelines.

These revised terms and policies reflect our commitment to safeguarding your privacy and maintaining the integrity of our intellectual property rights. Should you have any questions or concerns, please don't hesitate to contact us.

EU CUSTOMERS NOTICE
Effective from 23/02/2021

In response to Brexit implications on shipping to the EU, UDESERVEIT has adjusted its procedures to ensure a seamless shopping experience for our valued customers. To simplify your shopping process and eliminate any potential hidden fees, we have incorporated any additional taxes and duties resulting from Brexit into the product prices. This means that when you make a purchase on our website, you only need to make one payment, and we will handle the rest, including shipping your goods as usual.

For further information or inquiries before placing your order, please do not hesitate to contact our dedicated Customer Services Team.

Orders Placed Prior to 23/02/2021

Orders placed before 23/02/2021 were sold on a DDU (Delivery Duty Unpaid) basis. Please note that additional taxes, fees, or levies may apply according to local legislation. UDESERVEIT Clothing did not collect VAT or duties during the order process.

FREE GIFT WITH PURCHASE PROMOTIONS TERMS & CONDITIONS
Terms and Conditions for Free Gift with Purchase Promotions by UDESERVEIT

Introduction
These terms and conditions (the Terms) govern Free Gift with Purchase Promotions available periodically on our official website, https://www.udeserveit.co.uk (the Website).

The Promotion
Upon purchasing a specified clothing item (Product) as outlined in the Promotion, customers are entitled to receive a free gift (the Gift) with their purchase.

The Gift
The details of the gift are specified in the promotional materials.

The Gift does not include delivery costs.

Availability of the Gift is subject to stock. No cash alternative is available, and we reserve the right to substitute the Gift with an item of equal or greater value if necessary.

The Gift is non-exchangeable, including in cases where the wrong size is selected.

In the event of a return of any Product(s) included in the qualifying transaction, the customer must also return the Gift. Failure to return the Gift will result in the deduction of its sales price from any reimbursement.

Any additional costs or expenses related to the Gift, such as travel costs, are the responsibility of the participant unless explicitly stated otherwise.

Participants must refrain from displaying or publicizing any inappropriate content while using the Gift.

Participation in the Promotion
To participate, customers must place an order on the Website during the Promotion Period as indicated in the promotional materials. The free Gift must also be added to the basket in the preferred size, and the purchase must be completed.

Purchases made outside the Promotion Period will not qualify for the Gift.

Participants are not required to purchase any additional products on the Website to receive the Gift, although delivery charges may apply.

Participants may participate multiple times within the Promotion Period, provided they meet the necessary criteria for each transaction.

By participating, participants agree to abide by these Terms and any other requirements specified in the promotional materials.

For assistance with participation, please contact Customer Services.

Eligibility
The promotion is open to customers from all countries, unless otherwise specified in the Promotion advertising via the www.udeserveit.co.uk website.

UDESERVEIT reserves the right to disqualify any individual suspected of violating these Terms or engaging in fraudulent behavior.

Limitation of Liability
UDESERVEIT shall not be liable for any damage or loss resulting from participation in the Promotion unless caused by negligence or fraud.

UDESERVEIT is not responsible for the failure of third parties involved in the Promotion.

Nothing in these Terms shall limit UDESERVEIT's liability for death, personal injury, fraud, or other liabilities that cannot be excluded under applicable law.

Data Protection and Publicity
For information regarding data protection and publicity, please refer to our privacy policy on www.udeserveit.co.uk.

General
UDESERVEIT reserves the right to void, suspend, cancel, or amend the Promotion without prior notice.

These Terms may be amended by UDESERVEIT at any time without prior notice.

These Terms shall be governed by English law, and the parties submit to the jurisdiction of the courts of England and Wales.

DISCOUNT CODE USAGE
Codes are only valid for specified items, and certain codes may have restrictions on applicable products. Codes cannot be combined with other offers and are subject to expiry dates specified in promotional materials. If items purchased with a code are later returned, any offer value may be deducted from the refund. UDESERVEIT reserves the right to withdraw or amend offers at any time. Additional terms and conditions are provided with each code, and customers should refer to the corresponding promotional communication for details.