Privacy Policy
This Privacy Policy sets out how we, UDESERVEIT Ltd, collect, store and use information about you when you use or interact with our website, www.udeserveit.co.uk (our website) and where we otherwise obtain or collect information about you.
SUMMARY
This section summarizes how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy. Data controller: UDESERVEIT Ltd, UDESERVEIT HQ, 19A North Hill, N6 4AB. UK, Registered company no.: 13383940
How we collect or obtain information about you:
When you provide information to us (such as by contacting us, placing an order on our website, or subscribing to our e-newsletter), through your utilization of our website, including the use of cookies and analogous technologies, and occasionally, from third-party sources.
Information we collect may include your name, contact details, IP address, data derived from cookies, details pertaining to your computer or device (such as device and browser type), insights into your interactions with our website (including pages visited, timestamps of visits, clicks made, and geographical location inferred from your IP address), company name or business designation (if applicable), and VAT number (if applicable).
We employ your information for administrative and business purposes, particularly for contacting you and processing orders placed on our website, for enhancing our business operations and website functionality, for meeting our contractual obligations, for promoting our products and services, for analyzing your website usage patterns, and in conjunction with our legal rights and obligations.
Your information may be disclosed to third parties solely to the extent essential for conducting our business, engaging service providers, fulfilling contractual agreements with you, complying with legal obligations, or enforcing our legal rights.
Do we send your information to third parties, excluding instances of a business sale, purchase, or a kin event? No.
Retention of Your Information: We retain your information for no longer than necessary, considering any legal obligations we may have (such as maintaining records for tax purposes), as well as any other legal bases for using your information (such as consent, performance of a contract with you, or our legitimate business interests). Specific retention periods for certain information collected from you is detailed in the main section below titled "Retention of Your Information."
Security Measures for Your Information: We employ appropriate technical and organizational measures to secure your information. These measures include storing your information on secure servers, encrypting data transfers to or from our servers using Secure Sockets Layer (SSL) technology, encrypting payments made on or via our website using SSL technology, and restricting access to your information only where necessary.
Use of Cookies and Similar Technologies: We utilize cookies and similar information-gathering technologies, such as web beacons, on our website. This encompasses essential, functional, analytical, and targeting cookies. For further details, please refer to our cookies policy available at: [Link to Cookie Policy].
Transfers of Your Information Outside the European Economic Area: We will only transfer your information outside the European Economic Area if required by law. In such cases, we ensure appropriate safeguards are in place, and the third parties transferring your information have signed Standard Contractual Clauses.
Use of Automated Decision Making and Profiling: We employ automated decision-making and profiling techniques for purposes such as web analytics, targeted advertising, and personalized content delivery. This includes the use of cookies, web beacons, server log analysis, and targeting cookies to display advertisements to website visitors on other online platforms.
Your Rights Regarding Your Information:
* Right to access and receive information about its use
* Right to correct and/or complete your information
* Right to have your information deleted
* Right to restrict the use of your information
* Right to receive your information in a portable format
* Right to object to the use of your information
* Right to withdraw your consent to the use of your information
* Right not to have significant decisions made solely on automated processing of your information, including profiling
* Right to lodge a complaint with a supervisory authority
Sensitive Personal Information: We do not knowingly or intentionally collect sensitive personal information. Please refrain from submitting sensitive personal information about yourself to us. For further information, please consult the main section below titled "Sensitive Personal Information."
Our Details:
UDESERVEIT Ltd, with company registration number 13383940, acts as the data controller for our website. Our headquarters are located at UDESERVEIT HQ, 19A North Hill, N6 4AB, London, UK. You can reach the data controller by addressing correspondence to FAO: Data Controller, UDESERVEIT Ltd, UDSESERVEIT Clothing HQ, 19A North Hill, N6 4AB, London, UK, or by sending an email to enquires@udeserveit.co.uk. Should you have any inquiries regarding this Privacy Policy, kindly direct them to the data controller.
Information We Collect When You Visit Our Website
Web Server Log Information:
Our website is hosted by a third-party server provider named Shopify. When you access our website, our server automatically logs certain information, including your IP address, pages visited, requested information, date and time of access, referral source (such as the website or URL that directed you to our site), and details of your browser version and operating system.
Our servers are located in the PhoenixNAP datacenter (Phoenix, Arizona, USA).
Use of Website Server Log Information for IT Security Purposes:
Both we and our third-party hosting provider collect and store server logs to ensure the security of our network and IT infrastructure, thereby maintaining the integrity of our server and website. This involves analyzing log files to detect and prevent unauthorized access, distribution of malicious code, denial-of-service attacks, and other cyber threats by identifying any unusual or suspicious activity.
Unless investigating potential criminal activity, neither we nor our hosting provider attempt to identify individuals based on the information collected via server logs.
Legal Basis for Processing: Compliance with a legal obligation as stipulated in Article 6(1)(c) of the General Data Protection Regulation (GDPR).
Legal Obligation: We are legally obligated to implement suitable technical and organizational measures to ensure the security of personal data processing. Recording website access via server log files constitutes one such measure.
Legal Basis for Processing: Our and a third party’s legitimate interests under Article 6(1)(f) of the GDPR.
Legitimate Interests: Both we and our third-party hosting provider have a legitimate interest in using this information to safeguard network and information security.
Use of Website Server Log Information to Analyze Website Use and Improve Our Website:
We utilize the information obtained from website server logs to analyze user interactions with our website and its features. This analysis includes metrics such as the number of visits, unique visitors, visit timestamps, geographical location, and details of operating systems and browsers used.
The insights gained from this analysis inform our efforts to enhance our website's content, structure, and user experience. We adapt the information, content, and layout of our website and individual pages based on user engagement metrics and the duration of time spent on specific pages.
Legal Basis for Processing: Our legitimate interests as outlined in Article 6(1)(f) of the GDPR.
Legitimate Interest: Improving our website to better cater to the preferences and needs of our users, thereby enhancing their overall experience.
Cookies and Similar Technologies:
Cookies, data files transmitted from a website to a browser to record user information for various purposes, are utilized on our website. We employ cookies and analogous technologies, encompassing essential, functional, analytical, and targeting cookies, as well as web beacons. For comprehensive details on our cookie usage, please refer to our cookies policy available at: [Link to Cookie Policy].
You have the option to reject some or all of the cookies utilized on or via our website by adjusting your browser settings or blocking non-essential cookies through our cookie notice. However, such actions may impede your ability to utilize our website or its features in whole or in part. For additional insights on cookies, including instructions on altering your browser settings, please visit www.allaboutcookies.org or consult our cookies policy.
Information We Collect When You Contact Us:
We gather and utilize information from individuals who reach out to us, adhering to the provisions outlined in this section and the section titled "Disclosure and Additional Uses of Your Information."
Email:
When you send an email to the designated email address showcased on our website, we capture your email address along with any additional information provided within the email (such as your name, telephone number, and content within any signature block).
Mobile Terms of Service
Last updated: March 31, 2024
The mobile message service of UDESERVEIT Clothing (the "Service") is operated by UDESERVEIT Clothing (“UDESERVEIT”, “we”, or “us”). Your utilization of the Service signifies your agreement to these terms and conditions (“Mobile Terms”). We reserve the right to modify or terminate the Service or any of its features without prior notice. Additionally, we may amend these Mobile Terms at any time, and your continued use of the Service following the effective date of any such changes constitutes acceptance of said modifications, to the extent permitted by applicable law.
By opting into UDESERVEIT Clothing’s SMS/text messaging service, you consent to receiving recurring SMS/text messages from UDESERVEIT Clothing, or on its behalf, sent to the mobile number provided, even if your number is listed on any state or federal Do Not Call list. These messages may be dispatched using an automatic telephone dialing system or similar technology. Service-related messages encompass updates, alerts, and information (e.g., order updates, account alerts, etc.), while promotional messages may include offers, specials, and marketing promotions (e.g., cart reminders).
You acknowledge that participation in this program is voluntary, and your decision to receive messages is not contingent upon any purchase with UDESERVEIT Clothing.
While there is no charge for the Service itself, you are responsible for any charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies, and message and data rates may apply. Please review your mobile plan and contact your wireless provider for details. All charges related to SMS/text messages, including those from your wireless provider, are your sole responsibility.
You have the option to opt-out of the Service at any time. To do so, text the single keyword command STOP to UDESERVEIT or utilize the unsubscribe link (where available) in any text message. Upon opting out, you will receive a one-time confirmation text message, after which no further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to additional UDESERVEIT Clothing mobile message programs and wish to cancel, you must opt out separately from each program, following the instructions provided in their respective mobile terms, unless otherwise required by applicable law.
For assistance or support regarding the Service, text HELP to UDESERVEIT or email enquires@udeserveit.co.uk.
We reserve the right to change any short code or telephone number utilized for the Service at any time, with notification of such changes provided to you. You acknowledge that any messages, including STOP or HELP requests, sent to a changed short code or telephone number may not be received, and we shall not be liable for honoring requests made through such messages.
The wireless carriers supporting the Service are not responsible for delayed or undelivered messages. You agree to furnish us with a valid mobile number, and in the event of a number change, you must re-enroll in the program with your new number.
To the extent permitted by applicable law, you agree that we shall not be liable for any failed, delayed, or misdirected delivery of information sent through the Service, any errors within such information, and/or any action or inaction taken in reliance on the information or Service.
We uphold your right to privacy. For insight into our collection and utilization of your personal information, kindly refer to our Privacy Notice.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interest(s): Addressing inquiries and messages received and maintaining correspondence records.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract under Article 6(1)(b) of the GDPR.
Reason necessitating contract performance: If your message pertains to us providing goods or services, or taking preliminary steps at your request to provide such goods and services (e.g., furnishing information about said goods and services), we will process your information accordingly.
Transfer and Storage of Your Information:
We utilize third-party email providers for storing emails received.
Our designated third-party email provider is Shopify., situated in the United States of America. Their privacy policy is accessible here: https://www.shopify.com/uk/legal/privacy .
Emails forwarded to us will be stored outside the European Economic Area on servers belonging to our third-party email provider in the USA. For additional details, please consult the section of this privacy policy titled "Transfers of Your Information Outside the European Economic Area."
Contact Form:
When utilizing our contact form, we gather the following information: name, email address, telephone number, and IP address. Additionally, any supplementary details provided in the contact form, including optional information such as reason for inquiry and comments, are collected.
Failure to provide mandatory information renders submission of the contact form impossible, resulting in non-receipt of your inquiry by us.
Should optional information not be supplied, our ability to address your inquiry adequately may be compromised.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interest(s): Responding to inquiries and messages received, and maintaining records of correspondence.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract under Article 6(1)(b) of the GDPR.
Reason necessitating contract performance: Where your message pertains to us providing you with goods or services, or taking preliminary steps at your request to provide such goods and services (e.g., furnishing information about said goods and services), we will process your information accordingly.
Transfer and Storage of Your Information:
We employ a third-party contact form provider for storing messages received through our contact form. Our designated contact form provider is Shopify, Inc. Their privacy policy is accessible here: https://www.shopify.com/uk/legal/privacy . Messages transmitted via our contact form are stored outside the European Economic Area on servers operated by our contact form provider in the United States of America.
For comprehensive details regarding safeguards implemented during the transfer of your information outside the European Economic Area, refer to the section of this privacy policy titled "Transfers of Your Information Outside the European Economic Area."
Phone:
When contacting us via phone, we collect your phone number along with any information disclosed during our conversation.
Intermittently, we record phone calls for quality assurance and training purposes.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interest(s): Responding to inquiries and messages received, and maintaining records of correspondence.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract under Article 6(1)(b) of the GDPR.
Reason necessitating contract performance: Where your message pertains to us providing you with goods or services, or taking preliminary steps at your request to provide such goods and services (e.g., furnishing information about said goods and services), we will process your information accordingly.
Transfer and Storage of Your Information:
Information regarding your call, including your phone number and call timestamp, is processed by our third-party telephone service provider, O2 Inc., located in the United Kingdom. Their privacy policy is accessible here: https://www.o2.co.uk/termsandconditions/privacy-policy . Information pertaining to your phone call is stored by our third-party telephone service provider.
For comprehensive details regarding safeguards implemented during the transfer of your information outside the European Economic Area, refer to the section of this privacy policy titled "Transfers of Your Information Outside the European Economic Area."
Post:
In cases of postal communication, any information provided in such correspondence is collected.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interest(s): Responding to inquiries and messages received, and maintaining records of correspondence.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract under Article 6(1)(b) of the GDPR.
Reason necessitating contract performance: Where your message pertains to us providing you with goods or services, or taking preliminary steps at your request to provide such goods and services (e.g., furnishing information about said goods and services), we will process your information accordingly.
INFORMATION WE COLLECT WHEN YOU INTERACT WITH OUR WEBSITE
We collect and utilize information from individuals interacting with specific features of our website, as outlined in this section and the section titled "Disclosure and Additional Uses of Your Information."
E-Newsletter:
When subscribing to our e-newsletter via our website or opting to receive news and offers by providing your name and email address, we collect such details.
Legal basis for processing: Your consent under Article 6(1)(a) of the General Data Protection Regulation (GDPR).
Consent: By subscribing to receive our e-newsletter, you grant consent for us to send it to you, as described above.
Registering on our Website:
When you register and establish an account on our website, we gather the following information: name, email address, telephone number, address, IP address, and any additional details provided in the registration form, including optional information.
Failure to provide mandatory information as required by the registration form renders registration or account creation on our website unattainable.
Should optional information requested in our registration form not be provided, our ability to respond to your inquiry appropriately may be hindered.
Legal basis for processing: To take steps at your request prior to entering into a contract under Article 6(1)(b) of the General Data Protection Regulation (GDPR).
Reason necessitating contract performance: Creating an account on our website is imperative to facilitate access to the goods and services purchased from us.
Submission of Information at Checkout:
Information is also collected from you when initiating an order on our website but fail to complete the transaction. This information is utilized to reconnect with you to confirm the abandonment of your transaction.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interests: Contacting you via email, if necessary, regarding your order.
Transfer and Storage of Your Information:
Information submitted via the registration form on our website is stored within the European Economic Area on servers maintained by our third-party hosting provider in the U.K. Our designated third-party hosting provider is WorldPress, PrestaShop.
For comprehensive details regarding safeguards implemented during the transfer of your information outside the European Economic Area, refer to the section of this privacy policy titled "Transfers of Your Information Outside the European Economic Area."
INFORMATION WE COLLECT WHEN YOU PLACE AN ORDER ON OUR WEBSITE
We collect and utilize information from individuals placing orders on our website in compliance with this section and the section titled "Disclosure and Additional Uses of Your Information."
Information Collected When You Place an Order:
Mandatory Information
When placing an order for goods or services on our website, we collect your name, email address, billing address, shipping address, company name (if applicable), and VAT number (if applicable).
Failure to provide this information prohibits the purchase of goods or services from our website or entering into a contract with us.
Legal basis for processing: Necessary to perform a contract under Article 6(1)(b) of the General Data Protection Regulation (GDPR).
Reason necessitating contract performance: The mandatory information collected via our checkout form is imperative for identifying the contracting party and facilitating communication to fulfill our obligations under the contract, including sending receipts and order confirmations.
Legal basis for processing: Compliance with a legal obligation under Article 6(1)(c) of the General Data Protection Regulation (GDPR).
Legal obligation: Issuance of an invoice for the goods and services purchased from us is a legal obligation where you are VAT registered. The mandatory information collected via our checkout form is necessary for this purpose. Additionally, maintaining accounting records, including transactional records, is also a legal obligation.
Optional Information:
Optional information such as your phone number and details on how you learned about us are also collected. Additionally, we inquire whether you wish to receive marketing communications from us.
Failure to provide optional information requested during checkout precludes us from contacting you via phone.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interests: Ability to contact you via phone, if necessary, regarding your order.
AND
Legal basis for processing: Your consent under Article 6(1)(a) of the General Data Protection Regulation (GDPR).
Consent: Submission of optional information implies your consent for us to process said information.
Processing Your Payment:
Upon placing an order on our website, you are required to settle payment for the goods or services ordered. For processing payments, we enlist the services of third-party payment processors, including PayPal and Stripe. Your payment will be handled by the chosen third-party payment processor through a secure payment gateway.
The selected third-party payment processor is responsible for collecting, utilizing, and processing your information, including payment details, in accordance with their respective privacy policies. Access their privacy policies via the following links:
Stripe: https://stripe.com/gb/privacy
PayPal: https://www.paypal.com/uk/legalhub/privacy-full
Transfer and Storage of Your Information:
PayPal operates within the United Kingdom. Information concerning payment processing is stored within the European Economic Area on servers maintained by our third-party payment processor in the United Kingdom.
For comprehensive details regarding the safeguards employed during the transfer of your information outside the European Economic Area, refer to the "Transfers of Your Information Outside the European Economic Area" section in this privacy policy.
Legal basis for processing: Necessary to perform a contract under Article 6(1)(b) of the General Data Protection Regulation (GDPR).
Reason necessitating contract performance: Fulfilling your contractual obligation to remunerate for the goods or services procured from us.
Marketing Communications:
During checkout, you will be provided with the option to receive marketing communications from us.
Opting Out of Similar Goods and Services:
You can opt-out of receiving marketing communications pertaining to goods similar to those you purchase from us by unsubscribing from our newsletter signup box during checkout.
In the event you do not opt out, we will dispatch marketing communications concerning similar goods and services.
Legal basis for processing: Our legitimate interests under Article 6(1)(f) of the General Data Protection Regulation (GDPR).
Legitimate interests: Direct marketing and promotion of our products and services.
Transfer and Storage of Your Information:
We utilize a third-party service, Shopify, to manage our mailing list. Access their privacy policy https://www.shopify.com/uk/legal/privacy .
Information provided to subscribe to our e-newsletter will be stored within the European Economic Area on servers hosted in the UK.
In our email communications, we employ technologies such as web beacons (small graphic files) to gauge engagement levels by measuring delivery rates, open rates, and click-through rates (heat maps). By subscribing to our emails, you consent to the use of web beacons for these purposes.
For additional insights into our use of web beacons in emails, refer to our cookies policy available here.
Information Obtained from Third Parties:
This section delineates our procedures for acquiring or gathering information about you from third-party sources.
Information Received from Third Parties:
In most cases, we do not receive information about you from third parties. Typically, the third parties providing us with information about you include group companies, affiliates, or business partners.
It is plausible that third parties with whom we have not previously interacted may furnish us with information about you.
Information obtained from third parties usually encompasses your name and contact details, supplemented by any additional information they furnish to us.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason necessitating contract performance: If a third party shares information about you (such as your name and email address) to enable us to provide services to you, we process your information to initiate or execute a contract with you (as applicable).
Legal basis for processing: Consent (Article 6(1)(a) of the General Data Protection Regulation).
Consent: If you request a third party to share information about you with us for purposes unrelated to contractual obligations or services, we process your information based on your consent, implied by your request for the third party to share your information with us.
Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: In scenarios where a third party shares your information with us without your explicit consent, we may have a legitimate interest in processing that information under certain circumstances.
For instance, we might have a legitimate interest in processing your information to fulfill our obligations under a sub-contract with the third party, where the third party is the principal contractor.
Additionally, if third parties provide information about you due to suspected infringement of our legal rights, we may legitimately process that information to investigate and address any potential infringement.
Information Obtained by Us from Third Parties:
In specific circumstances (such as verifying or supplementing information necessary to provide you with a service), we may procure information about you from publicly accessible sources, encompassing both EU and non-EU domains. These sources include business directories, media outlets, social media platforms, websites (including your own if available), as well as Google Maps or Postcode lookups.
Legal basis for processing: Necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason necessitating contract performance: When entering into a contract with you or at your request, we may acquire information from public sources to comprehend your business and ensure adequate service provision.
Legal basis for processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate interests: In certain instances, we have a legitimate interest in obtaining information about you from both public and private sources. For example, if we suspect or detect infringement of any of our legal rights, we may legitimately source and process information from such outlets to investigate and address any suspected or potential infringement.
Automated Decision-Making and Profiling:
We employ profiling techniques on our website, which we believe do not have any significant legal impact on you.
You retain the right to object to our use of automated decision-making and profiling detailed in this section. This can be accomplished by opting out of cookies and similar technologies as outlined in the relevant section below. Additionally, should you wish to prevent us from processing your actual IP address (typically assigned by your Internet Service Provider) during your website visits, you may utilize a Virtual Private Network (VPN) or a free service like Tor.
Further details regarding our use of cookies and similar technologies, including the legal basis for their use and opt-out procedures, can be found in our cookies policy, accessible here: Cookie Policy Link.
Automated Decision Making:
Automated decision-making refers to decisions made by technological means, devoid of human intervention.
Usage of Automated Decision Making for Display Advertising:
We automate the display of advertisements featuring our products and services on external websites you visit, based on your prior visit to our website, facilitated by cookies. Additional information regarding the cookies we utilize is provided in our cookies policy.
Logic Involved: Automatically displaying advertisements to individuals who have visited our website streamlines efficiency and reduces costs compared to manual or alternative methods of advertising.
Significance and Envisaged Consequences: Cookies are employed to recognize your prior visits to our website, enabling the display of advertisements to you (unless you block such cookies) and gathering information about your online behavior.
How to Object: You can block these cookies through our website's cookie control management tool or adjust your browser settings to block third-party cookies. For more details, please refer to our cookie policy: Cookie Policy Link
Disclosure and Additional Uses of Your Information:
This section outlines the instances in which we may disclose your information to third parties and any supplementary purposes for which we utilize your information.
Disclosure to Service Providers:
We engage several third-party service providers to support our business operations or assist in their management, processing your information on our behalf. These service providers include:
Email provider(s). Their privacy policy is accessible here: https://www.namecheap.com/legal/general/privacy-policy/
Hosting provider(s). You can find their privacy policy here: https://www.namecheap.com/legal/general/privacy-policy/
Your information is shared with these service providers as necessary to deliver the services you've requested, whether it involves accessing our website or ordering goods and services from us.
We refrain from publicly disclosing the identities of all our service providers for security and competitive reasons. However, if you require further details about these providers, please reach out to us directly via our contact form, and we'll furnish you with the information, provided you have a legitimate reason for requesting it.
Legal Basis for Processing: Legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest Relying On: Sharing your information with these third parties enables us to efficiently manage and operate our business.
Legal Basis for Processing: Necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).
Reason for Necessity to Perform a Contract: Sharing information with our service providers is essential for fulfilling our contractual obligations or taking pre-contractual steps as requested by you.
Disclosure to Other Third Parties:
We disclose your information to other third parties under specific circumstances, as detailed below:
Providing Information to Third Parties such as Google Inc.: Google collects information through our utilization of Google Analytics on our website. This information, including IP addresses and data from cookies, is utilized by Google for various purposes, such as enhancing its Google Analytics service. Information is shared with Google in an aggregated and anonymized format. For more insights into the information collected by Google, its usage, and how to control the data shared with Google, please visit: https://policies.google.com/privacy?hl=en-US
Legal Basis for Processing: Our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).
Legitimate Interest(s): Fulfilling our contractual obligations to Google under our Google Analytics Terms of Service.
You can opt out of Google Analytics by installing the browser plugin available here: https://support.google.com/analytics/answer/181881?hl=en
Transfer and Storage of Your Information:
Information collected by Google Analytics is stored outside the European Economic Area on Google's servers in the United States of America & UK. For more details about the safeguards applied when transferring your information outside the European Economic Area, please refer to the relevant section below.
Sharing Your Information with Third Parties Associated with Our Business Operations:
We share your information with third parties associated with the operation of our business, where necessary. These include our accountants, advisors, independent contractors, and HMRC. Further information regarding each of these third parties is provided below:
Accountants:
We share information with our accountants for tax-related purposes. This may include sharing invoices issued and received to aid in completing tax returns and annual accounts.
Our accountants are based in the United Kingdom.
Advisors:
We occasionally seek advice from professionals such as lawyers and public relations experts. Your information will only be shared with these third parties when necessary to facilitate the provision of relevant advice.
Our advisors are based in the United Kingdom.
Independent Contractors:
We engage independent contractors in various aspects of our business operations. Your information will be shared with these contractors only when necessary for them to fulfill their roles related to our business.
Our independent contractors operate from locations within the United Kingdom.
Insurers:
When required, we share your information with our insurers, particularly in instances involving claims or potential claims, or in accordance with our general disclosure obligations under our insurance agreements.
Our insurers operate within the UK and European Economic Area (EEA).
Payment Processor:
We utilize Payment Processors and Merchant Banks to manage payments. Your information, including payment details, is shared with Payment Processors solely for the purpose of processing transactions.
Our Payment Processor is based in London, UK.
Legal Basis for Processing:
Our processing activities are grounded in our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation), aimed at effectively managing and operating our business.
Sharing Your Information in Business Transactions:
In the context of business transactions such as sales, acquisitions, mergers, or similar events, we may share your information with prospective or actual buyers or sellers.
We refrain from publicly disclosing the identities of third parties we share information with, safeguarding security and competitive interests. For further details regarding these parties, please reach out to us directly.
Disclosure and Legal Use of Your Information:
We may disclose your information for various legal reasons, including indicating potential criminal activities or threats to public security, enforcing legal rights, participating in legal disputes or proceedings, and ensuring ongoing compliance with legal requirements.
Our legal basis for processing in these scenarios includes our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation) and compliance with legal obligations (Article 6(1)(c) of the General Data Protection Regulation).
Retaining Your Information:
We retain your information for specific periods, determined based on various factors including the purpose of the information, legal obligations, industry practices, and risk considerations.
Securing Your Information:
We employ robust technical and organizational measures to safeguard your information against unauthorized access, misuse, or loss. These measures include limiting access to information, using secure servers, encryption, pseudonymization, and verification protocols.
Transfers Outside the European Economic Area (EEA):
While most of your information is stored within the EEA, in certain instances, we may transfer information outside the EEA for legal or contractual obligations. We ensure appropriate safeguards and protections are in place for such transfers.
Information collected by Google Analytics, for instance, is transferred outside the EEA but stored in the United Kingdom, subject to adequacy decisions and EU standard contractual clauses.
For further information on Google's privacy policy, please refer to the provided link.
Your Rights in Relation to Your Information:
Subject to certain limitations, you have several rights regarding your information, which you can exercise by contacting us at enquires”udeserveit.co.uk:
* Request access to your information and details about how we use and process it.
* Request correction or deletion of your information.
* Request restrictions on how we use your information.
* Receive your information in a structured, machine-readable format and transfer it to another data controller.
* Object to the processing of your information for certain purposes.
* Withdraw your consent to our use of your information at any time, without affecting the lawfulness of our processing prior to withdrawal.
* Additionally, under Article 77 of the General Data Protection Regulation, you have the right to lodge a complaint with a supervisory authority.
Verifying Your Identity:
To ensure security and prevent unauthorized access to your information, we are obligated by law to verify your identity before providing access to your information.
We employ reasonable measures to verify your identity, utilizing information we have on file or requesting original/certified copies of certain documentation.
Your Right to Object:
You have the right to object to the processing of your information for certain purposes, including public interest tasks, legitimate interests, and direct marketing. You can exercise this right by contacting us at enquires@udeserveit.co.uk.
To opt-out of direct marketing communications, you can use the unsubscribe link in marketing emails or reply to marketing text messages with "OPT OUT."
For details on objecting to information collected from cookies, please refer to our cookies policy.
Sensitive Personal Information:
We do not knowingly collect sensitive personal information. If such information is inadvertently provided, we will process it only for deletion.
Changes to Our Privacy Policy:
We periodically update our Privacy Policy. Minor changes are reflected with a new effective date, while major changes are communicated via email.
We obtain consent before using your information for new purposes.
Children's Privacy:
We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect information from individuals under 18 years old.
If we receive such information, we obtain parental consent or delete it promptly upon notification.
To report any concerns regarding information about individuals under 18, please email us at enquires@udeserveit.co.uk.
Approved by: UDESERVEIT LTD
Name in charge: Lorant,Toth | CEO & Founder
Date: 31.03.2024